Montgomery County Employees FCU Chooses Bluepoint Solutions’ ImagePoint Teller
–Credit union increases teller efficiency, lowers costs by converting to in-house processing–
HENDERSON, Nev. – January 16, 2014 – Bluepoint Solutions announced Germantown, Md.-based Montgomery County Employees Federal Credit Union has selected its ImagePoint Teller, Hub, Foundation and Archive solutions for a check capture and processing solution that will integrate the credit union’s check capture and item processing procedures and create a central archive for improved efficiency.
With more than $97 million in assets, Montgomery County Employees FCU chose to implement teller check capture to increase efficiency and convenience at the teller line for both members and the credit union’s front-line employees. The solution also helps detect duplicate items across all of the credit union’s capture points and provides direct electronic transmission and receipt capabilities with Federal Reserve Bank Services, allowing the credit union to receive earliest notification of insufficient funds, fraudulent items, or other clearing failures.
“Our tellers benefit immensely from an automated processing solution, as it reduces the end-of-day exception handling and overtime, keeping them in-balance throughout the day,” said Gregg Zolkiewicz, chief operations officer at Montgomery County Employees FCU. “The integrated solution simplifies workflows, improves research capabilities and lowers processing costs for our credit union. Most important of all is the high degree of assurance that this system provides for our members, in terms of security and fraud prevention.”
“By adding ImagePoint Teller, Montgomery County Employees FCU is not only improving efficiencies and cutting costs inside of the branch, but is helping their front-line employees stay focused on their members and building relationships,” said Andrew Tilbury, chief marketing officer of Bluepoint Solutions. “We are proud to partner with Montgomery County Employees FCU and look forward to helping them continue improving member service using our solutions.”
About Montgomery County Employees Federal Credit Union
Montgomery County Employees Federal Credit Union offers its members a comprehensive portfolio of banking products and services. Mobile banking, text banking, on-line banking and bill pay, are just some of the cutting edge financial services MC EFCU offers to its members. MC EFCU serves primarily the employees of local government agencies in Montgomery County, Md.