Clark County Credit Union Nails Self-Service Convenience With Bluepoint Solutions' WebShare
–New WebShare Release Offers a Fresh Interface and Enhanced Access to Content –
Henderson, Nev. – October 14, 2015– Bluepoint Solutions today announced the first rollout of its redesigned WebShare solution by Las Vegas, Nev.-based Clark County Credit Union. WebShare—part of Bluepoint’s industry-leading FASTdocs enterprise content management system—delivers a new level of member convenience, including a web portal with a seamless user interface and self-managed e-mail preferences, for electronic delivery of statements and other content. The announcement came from the 2015 BAI Retail Delivery Conference; the new WebShare solution is available for immediate deployment nationwide.
For Clark County CU ($568 million in assets and over 35,000 members), finding a single, cost-effective way to manage communications with members checks off several important objectives:
- keeping costs down by using a unified, multi-purpose email platform
- meeting member demands for more flexible, multi-channel access to their information
- boosting operational efficiency and security while enhancing the user experience
“Our goal is to save approximately $10,000 per month, and to convert 5,000 accounts to eDelivery within 18 months,” said Mark Andrews, chief marketing officer for Clark County Credit Union. “Implementation and launch went smoothly, and we are beginning our full-scale promotional efforts. WebShare’s ease of use serves the majority of members who want anytime digital access, while still offering paper options to our more traditional members.”
“WebShare’s advanced features deliver much more than automated electronic statement notifications,” said Alissa Fry-Harris, director of marketing for Bluepoint Solutions. “By initially replacing paper statements, Clark County will save hard dollars that can go back its members in the form of new products and services. And over time, they will reap further benefits by using WebShare for all types of email communications with their members.”
About Clark County Credit Union
Clark County Credit Union serves a unique membership including county and city employees, medical profession-related employees, public radio employees, and other specific board-authorized Select Employer Groups throughout the Clark County area.
About Bluepoint Solutions
Bluepoint Solutions provides end-to-end payment processing and content management solutions to financial institutions nationwide. Over 1,400 credit unions and banks that have deployed its enterprise technology are successfully achieving their strategic goals of increasing employee productivity, reducing operating costs, enhancing performance levels, and meeting relentless technology and industry changes with resilience and excellence. Learn more at http://www.bluepointsolutions.com.