Making Content Manageable: Benchmarking the Impact of Effective Content Management
A comprehensive enterprise content management (ECM) strategy will impact efficiency within every department of your credit union, enhance member service and produce measurable results throughout your institution in just one year.
This 40-minute webcast features Charlie Barnes, Vice President of Operations and Pat Pierce, CEO, from City & County Credit Union, as they present and discuss the results of their credit union’s deployment of FASTdocs one year after implementation.
Topics discussed during the session include:
- How to grow your organization (e.g., loan origination) with minimal impact on staff.
- System “must-haves” for rapid, organization-wide adoption.
- How to uncover savings through an in-depth, department-by-department analysis.
- What are the unexpected benefits of decreasing paper across all departments?
- Why implementing a comprehensive ECM strategy will expedite the audit/subpoena process.
- What does it mean to use a member-centric filing system and why does it matter?
- How to track system usage and efficiencies derived for accurate, measurable results.
- What are the critical success factors in an ECM project implementation?