Solution provides additional convenience, security and workflow efficiencies

VISTA, Calif. June 16, 2010. Bluepoint Solutions, a Microsoft Gold Certified Partner and innovator in remote deposit capture (RDC), image-based item processing and enterprise content management (ECM) software technology for financial institutions, announced a strategic partnership with SIGNiX, a provider of a digital signature solution that allows users to securely “sign” documents from multiple locations including the Internet.

Bluepoint’s eSign & Capture product captures PDF documents and automatically specifies where signatures are needed for execution. The document is then made available in-branch through the existing eSign platform for signature. In partnership with SIGNiX, eSign & Capture now makes the document available for digital signature through the SIGNiX service, after all the required in-branch signatures are collected. Once SIGNiX collects all required signatures over the Internet, the document returns to eSign and is automatically indexed and filed to Bluepoint’s ECM system, FASTdocs. The document owner is automatically notified via email when the process is completed.

“Financial institutions can now collect signatures online with the same level of confidence they have collecting signatures in-branch,” said Jay Jumper, chief executive officer of SIGNiX. “Digital signatures are more secure than traditional methods and stand uncontested in court, due to the use of sophisticated public key cryptography. By allowing customers and members to sign documents from outside the branch via our combined solution, banks and credit unions will save time and money by providing a convenient, paperless service without sacrificing security. We have a large installed base of users and have seen first-hand how this type of technology improves operations. We look forward to working with Bluepoint to bring this new capability to its clients.” eSign & Capture, enhanced with SIGNiX’s remote capabilities, expedites and streamlines the document-signing process by cutting out time-consuming steps in document processing. The solution eliminates paper document scanning and storage, while providing immediate enterprise-wide access to all electronic documents. By identifying which document fields require signatures and tracking those signatures as they’re added to the document, the software prohibits document archival until all necessary signatures have been obtained, ensuring compliance.

“We are pleased to partner with such an innovative provider,” said Hal Tilbury, chief executive officer and founder of Bluepoint Solutions. “Integrating SIGNiX’s technology further enhances the functionality of our eSign & Capture product as part of our overall enterprise content management strategy. This partnership is a result of our continued commitment to providing our customers with the most useful and innovative technology.”

About SIGNiX

SIGNiX, headquartered in Chattanooga, TN, offers a patented digital signature solution that enables individuals to “sign” documents via the Internet, over the phone or face to face, helping to increase speed, accuracy and security over traditional, paper and ink-based signature processes. Users become “known customers” through a web or call center session so that documents requiring a signature can be legally executed online without the costs or delays of paper processing. SIGNiX’s highly secure e-signature service, which requires no hardware installations or software downloads, enables companies to quickly obtain the necessary signatures to execute new contracts or authorize transactions, ultimately helping to turn more verbal commitments into legally-executed, revenue generating relationships. For more information visit www.signix.com.

Credit union cites best-practices approach as determining factor in decision

City & County Credit Union, headquartered in St. Paul, Minn., today announced its selection of Bluepoint Solutions’ ImagePoint, its complete point-to-point item processing suite, enterprise content management platform, receipt and transaction management tools and disaster recovery. Bluepoint Solutions is a Microsoft Gold Certified Partner and leading innovator in remote deposit capture (RDC), image-based item processing and enterprise content management software technology for financial institutions.

“What began as a search for a home capture solution to better serve our members evolved into a full-blown campaign to evaluate and address all of our enterprise content management needs,” said Pat Pierce, CEO of City & County Credit Union. “As we got deeper into the evaluation phase, we uncovered several areas in the credit union that would benefit from a more sophisticated document management solution. After a systematic search, we determined that Bluepoint was the only provider that could satisfy all of our operational requirements, while adding the desired workflow efficiencies and functionality.”

City & County Credit Union operates four branches, has more than 41,000 members and $339 million in assets. The credit union cited Bluepoint’s unique best practices approach as the primary factor in its selection. Based on proven industry best practices, Bluepoint’s solutions are designed to improve client service, enhance business continuity, improve productivity and increase operational efficiencies. Additionally, its technology is member-centric, allowing it to align with the systems and procedures commonly found within a credit union environment.

Pierce continued, “After evaluating and meeting with several providers in the market, we were very impressed with Bluepoint’s best practices approach and their knowledge of how credit unions operate. It was clear their team held years of experience and had proven solutions to each challenge we presented. We determined Bluepoint’s best-practices approach would satisfy all of our requirements and significantly improve our processes. Additionally, the member-centric approach allows us to better serve our members. Other systems we examined were siloed according to department or document type; having all of the information organized by member is much more productive in a credit union.”

City & County will be implementing Bluepoint’s teller capture platform (vs. the alternative,  branch capture), which follows Bluepoint’s best practice recommendation of capturing documents at the point-of-presentment.

“We are looking forward to moving the entire credit union to an image-based environment and shifting away from paper-based operations,” said Pierce. “We made the decision to capture items at the teller station to not only improve our internal workflow, but also the overall member experience. If there are any questions about a document, our tellers will have the information at their fingertips to respond immediately. This will also eliminate the end of day rush to balance and get items processed.”

Pierce continued, “Once the entire suite is implemented, we’ve estimated the initial hard cost savings alone will amount to more than $250,000 over the next seven years. This does not include the soft savings in reduced time spent on research, reduction of errors due to keystrokes and the improved member service.”

City & County Credit Union has invested in a sophisticated content management and remote deposit capture strategy leveraging the following Bluepoint products: ImagePoint Teller Capture, Receipt Manager with Transaction Manager, ImagePoint Remote (QwikDeposit Home), ImagePoint Hub, ImagePoint Foundation, member-centric Enterprise Content Management platform and disaster recovery.

ImagePoint Capture enables the capture of items remotely or at the teller line, ImagePoint Hub aggregates and forwards presentment of items and ImagePoint Foundation provides central item processing functions and image exchange. When used together, the ImagePoint Platform provides a complete end-to-end solution from the earliest point of presentment to full “Day Two” processing for inclearings, returns and a full, feature-rich permanent archive for storage and research.

Receipt Manager integrates with the existing teller transaction flow, storing the receipt data electronically and making it available to authorized users throughout the entire credit union. Bluepoint’s Enterprise Content Management platform integrates with ImagePoint and Receipt Manager to provide a flexible, member-centric file system to manage all scanned and imported documents electronically, and create valuable reporting tools to analyze and review member data.

“Bluepoint is celebrating its 10th year in business this year,” said CEO and Founder, Hal Tilbury. “For the past decade, we have established best practices that when implemented, can save credit unions hundreds of thousands of dollars, uncover hours of lost productivity and significantly help their front and back offices better serve their members. City & County’s executive team is making an investment in their future and we are very proud to be the partner selected. Our team will start with a comprehensive evaluation of the credit union’s current processes and then implement our solutions to drive efficiencies throughout the organization. We look forward to working with City & County on this endeavor.”

Originally appeared in Credit Union Management: Dec. 2009

Smaller credit unions face unique challenges to implementing document management solutions, including small IT departments, lack of expertise and resources. Bluepoint Solutions’ CEO and Founder, Hal Tilbury, discusses the company’s unique application services contract offering that enables credit unions with virtually no IT department to implement sophisticated enterprise content management solutions.