–Credit union takes item processing in-house with ImagePoint, adds comprehensive enterprise content management with FASTdocs–

Vista, Calif. Jan. 19, 2011 Bluepoint Solutions, a 2010 CUNA Tech Council “Best of Show” winner, Microsoft Gold Certified Partner and provider of remote deposit capture, item processing and enterprise content management solutions for financial institutions, announced that SunState Federal Credit Union, headquartered in Gainesville, Fla., has selected Bluepoint Solutions’ entire suite of item processing products with multiple capture solutions as well as Bluepoint’s full enterprise content management suite.

SunState Federal Credit Union operates eight branches throughout Florida, has more than 26,000 members and approximately $222 million in assets. Founded in 1957, the credit union was originally chartered to serve United States Department of Agriculture employees in Florida and has since expanded into a major financial resource for the community it serves.

“SunState FCU has taken a major step in fully automating its entire item processing and document management procedures, gaining efficiencies at virtually every point within the organization,” said Hal Tilbury, CEO and founder of Bluepoint Solutions. “Bluepoint is pleased to welcome SunState FCU as they join a growing number of credit unions that are bringing item processing in-house as part of an overall enterprise content management solution,” added Tilbury.

SunState FCU will be implementing Bluepoint’s complete end-to-end item processing suite, ImagePoint, including both branch and ATM capture points, a powerful aggregator, a multi-endpoint image exchange engine, and a feature-rich archive. In addition, the credit union will deploy Bluepoint’s full enterprise content management suite, FASTdocs, for distributed capture and member-centric storage and reporting, as well as Receipt Manager and Transaction Manager for enhanced transaction balancing and research. All of Bluepoint’s solutions integrate seamlessly, enabling universal access to all member information. Implementation on this new 5-year agreement begins in February.

–Credit union cites efficiency, service, fraud prevention as reasons for choice–

Vista, Calif. July 1, 2010  NET Federal Credit Union, headquartered in Scranton, Penn., today announced its selection of Bluepoint Solutions’ ImagePoint Teller Capture and Receipt Manager solutions. Bluepoint Solutions is a Microsoft Gold Certified Partner and leading innovator in remote deposit capture (RDC), image-based item processing and enterprise content management software technology for financial institutions.

“Our tagline is ‘Banks have customers; here you’re family. Welcome home!’ We are truly here for the members’ benefit, and ImagePoint Teller with Receipt Manager will help us to serve them even better,” said John Errico, vice president of finance at NET. “We looked at other remote deposit capture solutions in the past, but they lacked the research capabilities that really make ImagePoint Teller Capture and Receipt Manager stand out.  Our current research and balance process is highly manual and paper-based, which results in increased overtime and unmanageable workloads. Following the implementation of the modern teller capture platform, the workloads will be streamlined, the overtime eliminated, resulting in significant cost and time savings for the credit union.”

NET Federal Credit Union operates two branches, has more than 21,000 members and $157 million in assets. In addition to the efficiencies gained on the teller line, the credit union anticipates faster and more accurate balancing, as well as a reduction in fraud by catching questionable items before they ever enter the institution.
Errico continued, “The recent changes to Reg CC, the Expedited Funds Availability Act, means all checks are now local. With our current process, the time it takes to clear a check gives sophisticated fraudsters ample opportunity visit several other branches and make the same fraudulent deposit. Having Bluepoint’s teller capture will enable us to capture documents at the point-of-presentment and immediately verify them, making fraud more difficult – protecting the credit union and our members.”

ImagePoint Teller Capture enables the capture of items at the teller line, increasing efficiency and accuracy by reducing time spent on manual data entry and preventing human error. It verifies, processes and balances checks in real time, making information available more quickly than traditional options. Receipt Manager integrates with the existing teller transaction flow, storing the receipt data with the check image electronically and making them searchable and available to authorized users throughout the entire credit union.

“More and more credit unions, like NET, are realizing the significant advantages to be gained by implementing teller capture solutions,” said CEO and founder, Hal Tilbury. “We understand the challenges facing credit union executives and as a result, our ImagePoint teller capture platform is uniquely designed to lower costs and streamline workflow, all while improving member-service.  As a member-centered organization, NET will benefit from the increased efficiency that ImagePoint Teller Capture and Receipt Manager provide, because it means that their time will be spent with members rather than paperwork. We look forward to working with them in the coming years.”

Solution provides additional convenience, security and workflow efficiencies

VISTA, Calif. June 16, 2010. Bluepoint Solutions, a Microsoft Gold Certified Partner and innovator in remote deposit capture (RDC), image-based item processing and enterprise content management (ECM) software technology for financial institutions, announced a strategic partnership with SIGNiX, a provider of a digital signature solution that allows users to securely “sign” documents from multiple locations including the Internet.

Bluepoint’s eSign & Capture product captures PDF documents and automatically specifies where signatures are needed for execution. The document is then made available in-branch through the existing eSign platform for signature. In partnership with SIGNiX, eSign & Capture now makes the document available for digital signature through the SIGNiX service, after all the required in-branch signatures are collected. Once SIGNiX collects all required signatures over the Internet, the document returns to eSign and is automatically indexed and filed to Bluepoint’s ECM system, FASTdocs. The document owner is automatically notified via email when the process is completed.

“Financial institutions can now collect signatures online with the same level of confidence they have collecting signatures in-branch,” said Jay Jumper, chief executive officer of SIGNiX. “Digital signatures are more secure than traditional methods and stand uncontested in court, due to the use of sophisticated public key cryptography. By allowing customers and members to sign documents from outside the branch via our combined solution, banks and credit unions will save time and money by providing a convenient, paperless service without sacrificing security. We have a large installed base of users and have seen first-hand how this type of technology improves operations. We look forward to working with Bluepoint to bring this new capability to its clients.” eSign & Capture, enhanced with SIGNiX’s remote capabilities, expedites and streamlines the document-signing process by cutting out time-consuming steps in document processing. The solution eliminates paper document scanning and storage, while providing immediate enterprise-wide access to all electronic documents. By identifying which document fields require signatures and tracking those signatures as they’re added to the document, the software prohibits document archival until all necessary signatures have been obtained, ensuring compliance.

“We are pleased to partner with such an innovative provider,” said Hal Tilbury, chief executive officer and founder of Bluepoint Solutions. “Integrating SIGNiX’s technology further enhances the functionality of our eSign & Capture product as part of our overall enterprise content management strategy. This partnership is a result of our continued commitment to providing our customers with the most useful and innovative technology.”

About SIGNiX

SIGNiX, headquartered in Chattanooga, TN, offers a patented digital signature solution that enables individuals to “sign” documents via the Internet, over the phone or face to face, helping to increase speed, accuracy and security over traditional, paper and ink-based signature processes. Users become “known customers” through a web or call center session so that documents requiring a signature can be legally executed online without the costs or delays of paper processing. SIGNiX’s highly secure e-signature service, which requires no hardware installations or software downloads, enables companies to quickly obtain the necessary signatures to execute new contracts or authorize transactions, ultimately helping to turn more verbal commitments into legally-executed, revenue generating relationships. For more information visit www.signix.com.

Originally appeared in May 2010 issue of Independent Banker

By Hal Tilbury

Community banks have invested significant time, resources and money to achieve the goal of a paperless environment, sometimes only to recoup a minimal return on their technology investment. As a result, many have given up on enterprise content management (ECM) and dismissed these solutions as costly but necessary. After working with community financial institutions for more than a decade, Bluepoint Solutions has developed 10 industry best practices that have proven to greatly reduce costs, improve employee productivity and enhance customer service.

1. Use customer-centric filing.
2. Make it intuitive and easy to use.
3. Keep electronic content electronic.
4. Capture content at the point of presentment.
5. Eliminate manual indexing.
6. Have content immediately available.
7. Have a universal content repository.
8. Aim for life-cycle management.
9. Allow for disaster recovery.
10. Record customer interactions.

To view the entire article, download here.

Compact size ideal for capturing documents at point-of-presentment

VISTA, Calif. May 05, 2010. Bluepoint Solutions, a Microsoft Gold Certified Partner and leading innovator in remote deposit capture (RDC), image-based item processing and enterprise content management software technology for financial institutions, has certified the Canon imageFORMULA P-150 Scan-tini Personal Document Scanner as FASTdocs ready. FASTdocs is Bluepoint’s premiere client-centric, electronic document management (EDM) solution.

Bluepoint’s FASTdocs solution enables scanning and electronic sharing of items at multiple workstations within a financial institution, even between branches. The imageFORMULA P-150 scanner measures only 11-inches long, 3.7-inches wide and 1.6-inches high and weighs approximately two pounds. The device’s compact size makes it ideal to deploy at individual workstations throughout a financial institution. When combined with FASTdocs, the P-150 scanner supports Bluepoint’s best practices approach, including capturing documents at the point of presentment and making document images immediately available to all end-users throughout the organization. This approach improves data integrity by eliminating the need to physically transfer documents and minimizes the number of employees required to handle the document.

“We have always encouraged our clients to capture documents at the point-of-presentment,” said Hal Tilbury, founder and CEO of Bluepoint Solutions. “This is critical if financial institutions want to fully take advantage of the cost-savings, work-flow efficiencies and improved accuracy of data afforded by an electronic document management. The economical price point combined with the compact size of the Canon imageFORMULA P-150 scanner makes this a logical scanner to pair with our FASTdocs solution.”

Bluepoint’s approach to document management is rooted in proven best practices. According to this approach, capturing documents should take place at the point-of-presentment. Bluepoint has helped hundreds of financial institutions improve their electronic document management strategies by implementing best practices including member-centric filing systems, intuitive file structures, the ability to capture all document types regardless of the presentment point and finally, the institution of a universal document repository.

Credit union cites best-practices approach as determining factor in decision

City & County Credit Union, headquartered in St. Paul, Minn., today announced its selection of Bluepoint Solutions’ ImagePoint, its complete point-to-point item processing suite, enterprise content management platform, receipt and transaction management tools and disaster recovery. Bluepoint Solutions is a Microsoft Gold Certified Partner and leading innovator in remote deposit capture (RDC), image-based item processing and enterprise content management software technology for financial institutions.

“What began as a search for a home capture solution to better serve our members evolved into a full-blown campaign to evaluate and address all of our enterprise content management needs,” said Pat Pierce, CEO of City & County Credit Union. “As we got deeper into the evaluation phase, we uncovered several areas in the credit union that would benefit from a more sophisticated document management solution. After a systematic search, we determined that Bluepoint was the only provider that could satisfy all of our operational requirements, while adding the desired workflow efficiencies and functionality.”

City & County Credit Union operates four branches, has more than 41,000 members and $339 million in assets. The credit union cited Bluepoint’s unique best practices approach as the primary factor in its selection. Based on proven industry best practices, Bluepoint’s solutions are designed to improve client service, enhance business continuity, improve productivity and increase operational efficiencies. Additionally, its technology is member-centric, allowing it to align with the systems and procedures commonly found within a credit union environment.

Pierce continued, “After evaluating and meeting with several providers in the market, we were very impressed with Bluepoint’s best practices approach and their knowledge of how credit unions operate. It was clear their team held years of experience and had proven solutions to each challenge we presented. We determined Bluepoint’s best-practices approach would satisfy all of our requirements and significantly improve our processes. Additionally, the member-centric approach allows us to better serve our members. Other systems we examined were siloed according to department or document type; having all of the information organized by member is much more productive in a credit union.”

City & County will be implementing Bluepoint’s teller capture platform (vs. the alternative,  branch capture), which follows Bluepoint’s best practice recommendation of capturing documents at the point-of-presentment.

“We are looking forward to moving the entire credit union to an image-based environment and shifting away from paper-based operations,” said Pierce. “We made the decision to capture items at the teller station to not only improve our internal workflow, but also the overall member experience. If there are any questions about a document, our tellers will have the information at their fingertips to respond immediately. This will also eliminate the end of day rush to balance and get items processed.”

Pierce continued, “Once the entire suite is implemented, we’ve estimated the initial hard cost savings alone will amount to more than $250,000 over the next seven years. This does not include the soft savings in reduced time spent on research, reduction of errors due to keystrokes and the improved member service.”

City & County Credit Union has invested in a sophisticated content management and remote deposit capture strategy leveraging the following Bluepoint products: ImagePoint Teller Capture, Receipt Manager with Transaction Manager, ImagePoint Remote (QwikDeposit Home), ImagePoint Hub, ImagePoint Foundation, member-centric Enterprise Content Management platform and disaster recovery.

ImagePoint Capture enables the capture of items remotely or at the teller line, ImagePoint Hub aggregates and forwards presentment of items and ImagePoint Foundation provides central item processing functions and image exchange. When used together, the ImagePoint Platform provides a complete end-to-end solution from the earliest point of presentment to full “Day Two” processing for inclearings, returns and a full, feature-rich permanent archive for storage and research.

Receipt Manager integrates with the existing teller transaction flow, storing the receipt data electronically and making it available to authorized users throughout the entire credit union. Bluepoint’s Enterprise Content Management platform integrates with ImagePoint and Receipt Manager to provide a flexible, member-centric file system to manage all scanned and imported documents electronically, and create valuable reporting tools to analyze and review member data.

“Bluepoint is celebrating its 10th year in business this year,” said CEO and Founder, Hal Tilbury. “For the past decade, we have established best practices that when implemented, can save credit unions hundreds of thousands of dollars, uncover hours of lost productivity and significantly help their front and back offices better serve their members. City & County’s executive team is making an investment in their future and we are very proud to be the partner selected. Our team will start with a comprehensive evaluation of the credit union’s current processes and then implement our solutions to drive efficiencies throughout the organization. We look forward to working with City & County on this endeavor.”

Institutions purchase various ImagePoint modules for item processing and remote deposit capture

Bluepoint Solutions, a Microsoft Gold Certified Partner and innovator in remote deposit capture (RDC), image-based item processing and enterprise content management software technology for financial institutions, announced a strong end to 2009, signing four new financial institutions to its growing roster of clients during the month of December. The financial institutions include: Kennebec Savings Bank, City and County Credit Union, South Carolina Federal Credit Union and Honda Federal Credit Union.

All four institutions selected at least one module from Bluepoint’s ImagePoint solution suite, an end-to-end image-based check clearing solution designed to help financial institutions of all sizes better manage item processing. The ImagePoint platform is composed of three integrated product families: ImagePoint Capture for remote capture of items; ImagePoint Hub for aggregation and forward presentment of items; and ImagePoint Foundation for central item processing functions and image exchange. ImagePoint products may be used separately or together providing a complete end-to-end solution from the earliest point of presentment, to full “Day Two” processing for inclearings, returns and a full, feature-rich permanent archive for storage and research.

“We celebrated many company milestones in 2009 including officially launching our end-to-end ImagePoint item processing solution suite,” said Hal Tilbury, CEO and founder of Bluepoint Solutions. “We are very pleased to see how many financial institutions have embraced our philosophy to provide a modern, sophisticated alternative to legacy systems.  In what is typically characterized as a slow, holiday month, we saw continued activity and interest in our products thus closing the year on a very strong note. We credit this success to our dedicated team of professionals that not only understand the challenges facing the financial industry, but know what solutions are needed to meet the individual needs and business goals of each institution.”

Based in Augusta, Maine, Kennebec Savings Bank ($717 million in assets) selected various modules of Bluepoint’s ImagePoint item processing solution suite including the branch, ATM and merchant capture modules, as well as ImagePoint Hub, which aggregates the captured images and data in a sophisticated, centralized, intuitive filing structure, regardless of the initial capture point, and presents the items to payment processing systems.

City and County Credit Union ($344 million in assets) is based in St. Paul, Minn. and operates four branches in the surrounding area. The credit union selected a full end-to-end item processing suite from Bluepoint including, ImagePoint’s teller capture and member/home capture modules, ImagePoint Hub and ImagePoint Foundation for sending, receiving, returning and archiving items. The credit union also purchased Bluepoint’s Receipt Manager with Transaction Manager to gather, store, index and report on all transaction information presented or captured at the teller window; as well as Bluepoint’s Enterprise Content Management platform and its Virtual Back Up Disaster Recovery solution.

Headquartered in Charleston, S.C., South Carolina Federal Credit Union ($1.46 billion in assets) operates 20 branches and serves more than 164,286 members. The credit union selected ImagePoint modules including teller capture, merchant/business member capture, home/member capture and ATM capture, as well as ImagePoint Hub. The credit union also selected Bluepoint’s Receipt Manager with Transaction Manager for advanced research.

Finally, Honda Federal Credit Union ($534 million in assets), located in Torrance, Calif., selected Bluepoint’s ImagePoint Remote, home/member capture solution, to better serve its dispersed member base. With a large global membership, offering home/member capture will prove to be an invaluable service for the credit union. A long-time user of Bluepoint’s branch capture solution, the credit union cited its success with this platform, as well as the ease of integration of the consumer capture product as key reasons for selecting Bluepoint.

Originally appeared in Credit Union Management: Dec. 2009

Smaller credit unions face unique challenges to implementing document management solutions, including small IT departments, lack of expertise and resources. Bluepoint Solutions’ CEO and Founder, Hal Tilbury, discusses the company’s unique application services contract offering that enables credit unions with virtually no IT department to implement sophisticated enterprise content management solutions.

Appeared in Credit Union Journal: Jan. 18, 2010

Bluepoint Solutions makes its teller capture and receipt processing product suites available in a rental program, helping financial institutions leverage technology without making large capital expenditures. Click here to view the article in its entirety (requires subscription).

Originally Appeared in Credit Union Times:  Jan. 6, 2010

Mazuma Credit Union partners with Bluepoint Solutions to offer remote deposit capture of checks from an ATM. In addition to added security and member convenience, members gain faster access to funds. The credit union was able to reduce courier trips to the machines, saving approximately $11,000 in the first six months. Click here to view the article in its entirety.