Posts Tagged ‘consumer capture’

Convenient, secure home/office deposit capabilities in Software as a Service model

 Vista, Calif. — August 26, 2009 — Bluepoint Solutions, a Microsoft Gold Certified Partner and leading innovator in remote deposit capture (RDC), image-based item processing and electronic document management software technology for financial institutions, announced the availability of its RDC Consumer product in a hosted, Software as a Service (SaaS) model. This allows financial institutions to shift the responsibility for the acquisition and management of the infrastructure to Bluepoint. Bluepoint’s solution provides bank and credit union account holders the ability to conveniently deposit checks from any location – home or office – at any time. Users can easily make deposits with the use of a computer, a secure Internet connection and a scanner.

“Cloud computing, or SaaS, has the potential to revolutionize the way we develop, deliver, interact with, support and use applications,” said Hal Tilbury, president and CEO for Bluepoint Solutions. “Consumer capture is a recognized source of new fee income and reduced operational costs.  Taking advantage of the economic gains of “pay-as-you-go” computing, as well as the greater processing power found in a scalable, off-site, vendor-managed application; financial institutions can exercise even more control over spending while garnering expanded services and product profitability.”

Bluepoint’s consumer capture product is designed to help financial institutions retain accountholders, and more importantly, gain new deposit accounts. The solution increases profitability with a new source of fee income and significantly reduces operational costs, because deposits are now captured in the home rather than with a teller at the branch. It is fully integrated with Bluepoint’s powerful transport service, which compiles image files from its other RDC products including branch, teller, merchant and ATM, for immediate clearing, resulting in earliest possible funds availability. Like the in house solution, the hosted version of consumer capture maintains a central repository, making image files immediately available for research and retrieval, institution-wide. This highly scalable solution can accommodate an infinite number of consumers thereby offering credit unions and community banks a competitive advantage with larger institutions.

“Bluepoint Solutions is committed to leveraging technology innovation to lead the market toward higher levels of service and profitability,” said Tilbury. “Offering this proven solution in Cloud evidences that leadership.  For financial institutions, this model shifts the responsibility for the acquisition and management of all the infrastructure concerns to Bluepoint, their trusted software provider. Even more importantly, the Cloud model will unburden in house IT resources and allow bankers and credit union executives to focus on the far more strategic tasks associated with helping the institution become more productive.  Bluepoint is now one of the few companies offering integrated capture products at every point of presentment, including branch, teller, merchant, ATM and consumer. We believe offering our consumer capture solution in the Cloud format will provide the operational advantage our partner institutions need to move from competing in the market to dominating the market.”

About Bluepoint Solutions

Vista, Calif.-based Bluepoint Solutions is a leading innovator in remote deposit capture (RDC), image-based item processing, electronic document management and receipt management. Adhering to strict best practice standards, Bluepoint delivers proven technology solutions and consulting services designed to achieve the strategic goals of increased employee productivity, reduced operating costs, and improved customer service. Bluepoint’s family of products and services offer a complete, end-to-end, image-based item capture and payment processing solution.

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Strengthen client relationships through automated email communications

Remote deposit capture for the home users sometimes called consumer capture, home capture, member capture, or desktop teller offers account holders the convenience of making check deposits any time, day or night, without leaving home. Your institution will benefit from earlier funds availability, decreased branch traffic and a competitive advantage with no geographical boundaries. In fact, over the past 10 years your clients have come to expect and rely on self-service options such as Internet banking, an extensive ATM network, and now remote deposit capture from home.

With many account holders primarily banking outside the branch, building relationships with customers face-to-face is challenging, if not unrealistic for some. In today’s competitive business environment, it is essential to find new opportunities to develop relationships and create loyalty. With Bluepoint’s Consumer Capture’s unique, customizable and fully automated email communications, your institution can build and maintain strong relationships with clients, even if they rarely come into a branch.

Bluepoint’s Consumer Capture allows financial institutions to generate two types of customizable email notifications for users. These notifications provide your institution with multiple communication opportunities, making it easy to “connect” with clients on a regular basis:

  • Registration Confirmation -  Once a user accepts your organization’s terms and conditions, an email confirming registration is automatically generated and sent to the user.
  • Rejection or Change in Amount - When a check enters the system from the Bluepoint Consumer Capture module, it is either accepted, rejected or the amount is changed. When a check is rejected or the amount is changed, an email is automatically sent notifying the user.

Your institution has the ability to customize the email message content for every communication with your clients. Email communications can be as friendly or informative as deemed appropriate for your Consumer Capture users. There are ten email “keys” where message content can be set. The email keys include who to “cc” email address of the sender, reason for rejecting an item, subject, terms and conditions, confirmation of registration and more. The keys can be configured in numerous ways to best meet the needs of your institution and branches. Bluepoint’s Consumer Capture solution lets you continually communicate with account holders, regardless of whether that communication takes place face-to-face. It provides the utmost convenience that your account holders have come to expect, while giving your institution the ability to attract new account holders and strengthen relationships with your existing client base.

Enables convenient, secure home/office deposit capabilities

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Vista, Calif. — April 7, 2009 — Bluepoint Solutions, a Microsoft Gold Certified Partner and leading innovator in remote deposit capture (RDC), image-based item processing and electronic document management software technology for financial institutions, announced the availability of its RDC Consumer product. Bluepoint’s solution provides bank and credit union account holders the ability to conveniently deposit checks from any location – home or office – at any time. Users can easily make deposits with the use of a computer, a secure Internet connection and a scanner.

The consumer capture product is designed to help financial institutions retain customers, and more importantly, gain new deposit accounts. The solution increases profitability with a new source of fee income and significantly reduces operational costs, because deposits are now captured in the home rather than with a teller at the branch. RDC Consumer is fully integrated with Bluepoint’s powerful transport service, which compiles image files from its other RDC products including branch, teller, merchant and ATM, for immediate clearing, resulting in earliest possible funds availability. RDC Consumer also maintains a central repository, making image files immediately available for research and retrieval, institution-wide. Because of its ability to accommodate an infinite number of consumers, the solution gives credit unions and community banks a competitive advantage with larger institutions while at the same time completing the expected service offerings of any size institution – large or small.

“Due to its emerging popularity among credit unions and community banks, we anticipate consumer capture technology will become a commodity across all financial institutions, along the same lines of general online banking capabilities,” said Brad Ganey, senior vice president, payment services for Southwest Corporate Federal Credit Union. “Currently, we have seen credit unions embrace consumer capture technology more fully than banks. We have worked closely with Bluepoint Solutions to ensure we provide our member credit unions with the top remote deposit capture solutions. Bluepoint remains well ahead of the curve, especially with its latest consumer capture solution.”

The system also improves various aspects of member and customer service efforts. Consumer Capture satisfies convenience issues by eliminating the need for an additional trip to the financial institution for deposit. Employing the consumer’s existing Web-based, home banking system, the solution provides a user-friendly interface and a simple sign-on procedure for scanning checks.

“The cornerstone of Bluepoint Solutions is our modern, sophisticated technologies,” said Hal Tilbury, president and CEO for Bluepoint Solutions. “This is evidenced by the number of platform replacements we’ve managed and installed in the past few months. Institutions are realizing the first generation capture products are not able to drive out costs or meet the needs of their customers. We take great pride in our solutions suite and are pleased to add yet another mode, consumer or home capture. Bluepoint is now one of the few companies offering integrated capture products at every point of presentment, including branch, teller, merchant, ATM and now, consumer. We listened to the feedback of our growing client base and partners and recognized an increasing demand for products that improve customer service and give financial institutions an edge in an increasingly competitive market. We believe our consumer capture solution will provide that edge and help institutions attract and retain account holders.”

About Bluepoint Solutions

Vista, Calif.-based Bluepoint Solutions is a leading innovator in remote deposit capture (RDC), image-based item processing, electronic document management and receipt management. Adhering to strict best practice standards, Bluepoint delivers proven technology solutions and consulting services that improve the client service experience, improve business continuity, assure disaster recovery, increase productivity and reduce the risk of fraud. Bluepoint’s family of products and services offer a complete, end-to-end, image-based item capture and payment processing solution. For more information, visit www.bluepointsolutions.com.

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