“ Mobile deposit capabilities allow quick, convenient, secure transfer of funds”

VISTA, Calif. July 8, 2010 Bluepoint Solutions, a Microsoft Gold Certified Partner and innovator in remote deposit capture (RDC), image-based item processing and enterprise content management software technology for financial institutions, announced the release of QwikDeposit To Go, a sophisticated mobile remote deposit capture application. Powered by Mitek Systems patented IMagePROVE technology, Bluepoint Solutions QwikDeposit Mobile Capture application completes Bluepoint’s existing suite of Check 21 capture points.

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“When implemented alongside our existing branch, teller, ATM, merchant and home capture applications, QwikDeposit To Go is an opportunity for institutions to provide a valuable service for account holders, while at the same time drive out operational and processing costs, as well as add efficiencies in the check processing timeline,” said Hal Tilbury, chief executive officer and founder of Bluepoint Solutions. “The fusion of Mitek’s advanced image quality technology with Bluepoint’s proven remote deposit capture and item processing aggregation engine provides institutions with a sophisticated and reliable mobile capture application. Having the ability to deposit checks at any time of day, regardless of location is a service that is extremely valuable to consumers.”

“The dramatic increase in the use of smart phones, combined with consumer demand for mobile banking applications has created a perfect storm for mobile capture,” adds Tilbury. “The emergence of mobile capture  is a direct reflection of a larger shift in how people interact with their financial institutions remotely, 24 hours a day, on their schedule, and on the go.  Financial institutions of any size must react to these trends to remain competitive.  QwikDeposit To Go is a tool designed to help institutions do just that and as a result grow existing accounts and attract new customers or members.”

In a recent Mercatus Mobile RDC Adoption Research Study, Managing Partner, Bob Hedges, stated, “We expect consumers to significantly embrace mobile remote deposit capture and it will be the ‘killer app.’ With consumers placing a premium on convenience, mobile RDC has the potential to significantly change retail banking’s business model by providing a way for people to do basic banking without branches.”

Bluepoint’s QwikDeposit To Go enables consumers to securely deposit checks with a camera-equipped smart phone, providing quicker availability of funds and added convenience. Account holders initiate mobile-banking sessions, key in their deposit amount and simply snap photos of both the front and back of the check with their smart phone cameras. The software captures the check, formats the image, automatically corrects any image distortions or skewing and confirms the images meet Check 21 and mobile image-quality standards. All transactions are transmitted with multiple layers of security and, if necessary, can be traced back to registered smart phones, marked with time and location, in order to combat fraud.

QwikDeposit To Go relies on a patent-pending software application from Mitek Systems Inc. (OTC: MITK.OB; www.miteksystems.com), called Mobile Deposit®, which is being embraced widely by technology applications providers like Bluepoint Solutions and financial services institutions of all sizes for its ease of use, security and the industry leading quality and accuracy of its image processing.

Mobile Deposit complies with all industry standards ”including Check 21″and was developed specifically to help banking institutions take advantage of the growing consumer acceptance of smart phone applications for the mobile Web, including mobile RDC, with the utmost security for every transaction.

“We think of Mobile Deposit as the ‘Gold Standard’in mobile RDC because of the acceptance of our application by all the major integrators and ASPs that cater to financial institutions,” said Mitek CEO James DeBello. “We’re very pleased that our partnership with Bluepoint Solutions further validates that trend.”

Bluepoint Solutions gives institutions the option of selecting a full licensed version of QwikDeposit To Go or they can take advantage of Bluepoint’s unique monthly use-fee delivery model. Additionally, institutions have the option to operate QwikDeposit To Go within Bluepoint’s SAS70-certified data center, enabling small to mid-size institutions to compete with much larger, nation-wide banks without making a large financial investment. Also included with the solution from Bluepoint is a proprietary online Marketing Center that provides institutions immediate access to a repository of professional-quality marketing collateral including statement stuffers, email campaigns and a variety of signage to build awareness and promote the new mobile deposit offering to the community.

“Mobile RDC allows smaller institutions to compete with larger, nationwide banks,” said Tilbury. “By bringing down the cost of mobile capture technology and making it easy for our customers to deploy, we are empowering the small-to-medium banks and credit unions we work with to better retain account holders and attract new ones. There is a lot of demand for this technology among the small to mid-size institutions and we look forward to making it available to our customers.”

–Credit union cites efficiency, service, fraud prevention as reasons for choice–

Vista, Calif. July 1, 2010  NET Federal Credit Union, headquartered in Scranton, Penn., today announced its selection of Bluepoint Solutions’ ImagePoint Teller Capture and Receipt Manager solutions. Bluepoint Solutions is a Microsoft Gold Certified Partner and leading innovator in remote deposit capture (RDC), image-based item processing and enterprise content management software technology for financial institutions.

“Our tagline is ‘Banks have customers; here you’re family. Welcome home!’ We are truly here for the members’ benefit, and ImagePoint Teller with Receipt Manager will help us to serve them even better,” said John Errico, vice president of finance at NET. “We looked at other remote deposit capture solutions in the past, but they lacked the research capabilities that really make ImagePoint Teller Capture and Receipt Manager stand out.  Our current research and balance process is highly manual and paper-based, which results in increased overtime and unmanageable workloads. Following the implementation of the modern teller capture platform, the workloads will be streamlined, the overtime eliminated, resulting in significant cost and time savings for the credit union.”

NET Federal Credit Union operates two branches, has more than 21,000 members and $157 million in assets. In addition to the efficiencies gained on the teller line, the credit union anticipates faster and more accurate balancing, as well as a reduction in fraud by catching questionable items before they ever enter the institution.
Errico continued, “The recent changes to Reg CC, the Expedited Funds Availability Act, means all checks are now local. With our current process, the time it takes to clear a check gives sophisticated fraudsters ample opportunity visit several other branches and make the same fraudulent deposit. Having Bluepoint’s teller capture will enable us to capture documents at the point-of-presentment and immediately verify them, making fraud more difficult – protecting the credit union and our members.”

ImagePoint Teller Capture enables the capture of items at the teller line, increasing efficiency and accuracy by reducing time spent on manual data entry and preventing human error. It verifies, processes and balances checks in real time, making information available more quickly than traditional options. Receipt Manager integrates with the existing teller transaction flow, storing the receipt data with the check image electronically and making them searchable and available to authorized users throughout the entire credit union.

“More and more credit unions, like NET, are realizing the significant advantages to be gained by implementing teller capture solutions,” said CEO and founder, Hal Tilbury. “We understand the challenges facing credit union executives and as a result, our ImagePoint teller capture platform is uniquely designed to lower costs and streamline workflow, all while improving member-service.  As a member-centered organization, NET will benefit from the increased efficiency that ImagePoint Teller Capture and Receipt Manager provide, because it means that their time will be spent with members rather than paperwork. We look forward to working with them in the coming years.”

Credit union adds teller, home, merchant and ATM capture options

VISTA, Calif. and Charleston, S.C. March 16, 2010. South Carolina Federal Credit Union announced that it has selected Bluepoint Solutions’ ImagePointTM Capture and Hub modules to electronically capture and aggregate check images. Bluepoint Solutions is a Microsoft Gold Certified Partner and innovator in remote deposit capture (RDC), image-based item processing and enterprise content management software technology for financial institutions.

Headquartered in Charleston, S.C., South Carolina Federal has approximately $1.3 billion in assets. The credit union operates 19 branches plus a lending center and offers 75 ATMs to serve its growing member base. Currently the credit union serves more than 150,000 members. South Carolina Federal plans to implement teller capture, merchant/business member capture, home/member capture and ATM capture, as well as ImagePoint Hub for aggregation and forward presentment of items. The credit union also selected Bluepoint’s Receipt Manager with Transaction Manager for advanced research.

“The implementation of Bluepoint’s suite of products will allow South Carolina Federal Credit Union to continue delivering on our brand promise ‘providing convenience to members,” said Joe Grech, chief financial officer, South Carolina Federal. “Allowing members to deposit checks from their home or business offers another LifeSimplified tool for members to connect with us. Additionally, we estimate a $500,000 savings annually in operating expenses from the implementation of Bluepoint solutions. This in turn can be used to develop new products and services that give members more convenient access to the credit union and their money.”

Additionally, the credit union cited the ease of integration with its existing core platform and the ability to purchase all points of capture from one provider as key factors in the decision. South Carolina Federal will be able to capture checks in real-time and at the point of presentment (teller, home/business, ATM) improving operational efficiencies, cost savings, fraud prevention and the overall member experience. Receipt Manager integrates with the existing teller transaction flow, by storing the receipt data and check image together electronically, while all captured images, regardless of point of presentment, are aggregated in ImagePoint Hub. Storing every image electronically at the point of presentment makes them available to authorized users throughout the entire credit union, reducing the research time needed to answer member inquiries.

“Bluepoint remains committed to helping credit unions leverage proven best practices, like capturing documents at the point of presentment, to not only save money, time and resources, but also improve the overall member experience,” said Hal Tilbury, founder and CEO of Bluepoint Solutions. “Given the current climate in the financial industry, we believe more and more credit unions will follow South Carolina’s lead and replace existing legacy capture solutions with sophisticated remote deposit capture strategies that leverage capturing items at the initial point of presentment. We look forward to working with the team at South Carolina Federal Credit Union.”

About South Carolina Federal
South Carolina Federal Credit Union is headquartered in North Charleston and serves more than 150,000 members that own and belong to the not-for-profit financial cooperative, which has over $1.3 billion in assets. South Carolina Federal is a community-chartered credit union. Anyone who lives, works, worships or attends school in Dorchester, Berkeley, Charleston, Orangeburg, Clarendon, Calhoun or Georgetown counties, and most of the Columbia area, is eligible to join. South Carolina Federal has 19 branches, a lending center and more than 75 ATMs throughout Charleston, Columbia, Georgetown, Orangeburg, St.Matthews and Manning. In 2008, South Carolina Federal for the second consecutive year was voted one of the Best Places to Work in the state. More information about South Carolina Federal can be found at scfederal.org or on the SiMPLE CENTS blog at simplecentsblog.org.

Credit union cites best-practices approach as determining factor in decision

City & County Credit Union, headquartered in St. Paul, Minn., today announced its selection of Bluepoint Solutions’ ImagePoint, its complete point-to-point item processing suite, enterprise content management platform, receipt and transaction management tools and disaster recovery. Bluepoint Solutions is a Microsoft Gold Certified Partner and leading innovator in remote deposit capture (RDC), image-based item processing and enterprise content management software technology for financial institutions.

“What began as a search for a home capture solution to better serve our members evolved into a full-blown campaign to evaluate and address all of our enterprise content management needs,” said Pat Pierce, CEO of City & County Credit Union. “As we got deeper into the evaluation phase, we uncovered several areas in the credit union that would benefit from a more sophisticated document management solution. After a systematic search, we determined that Bluepoint was the only provider that could satisfy all of our operational requirements, while adding the desired workflow efficiencies and functionality.”

City & County Credit Union operates four branches, has more than 41,000 members and $339 million in assets. The credit union cited Bluepoint’s unique best practices approach as the primary factor in its selection. Based on proven industry best practices, Bluepoint’s solutions are designed to improve client service, enhance business continuity, improve productivity and increase operational efficiencies. Additionally, its technology is member-centric, allowing it to align with the systems and procedures commonly found within a credit union environment.

Pierce continued, “After evaluating and meeting with several providers in the market, we were very impressed with Bluepoint’s best practices approach and their knowledge of how credit unions operate. It was clear their team held years of experience and had proven solutions to each challenge we presented. We determined Bluepoint’s best-practices approach would satisfy all of our requirements and significantly improve our processes. Additionally, the member-centric approach allows us to better serve our members. Other systems we examined were siloed according to department or document type; having all of the information organized by member is much more productive in a credit union.”

City & County will be implementing Bluepoint’s teller capture platform (vs. the alternative,  branch capture), which follows Bluepoint’s best practice recommendation of capturing documents at the point-of-presentment.

“We are looking forward to moving the entire credit union to an image-based environment and shifting away from paper-based operations,” said Pierce. “We made the decision to capture items at the teller station to not only improve our internal workflow, but also the overall member experience. If there are any questions about a document, our tellers will have the information at their fingertips to respond immediately. This will also eliminate the end of day rush to balance and get items processed.”

Pierce continued, “Once the entire suite is implemented, we’ve estimated the initial hard cost savings alone will amount to more than $250,000 over the next seven years. This does not include the soft savings in reduced time spent on research, reduction of errors due to keystrokes and the improved member service.”

City & County Credit Union has invested in a sophisticated content management and remote deposit capture strategy leveraging the following Bluepoint products: ImagePoint Teller Capture, Receipt Manager with Transaction Manager, ImagePoint Remote (QwikDeposit Home), ImagePoint Hub, ImagePoint Foundation, member-centric Enterprise Content Management platform and disaster recovery.

ImagePoint Capture enables the capture of items remotely or at the teller line, ImagePoint Hub aggregates and forwards presentment of items and ImagePoint Foundation provides central item processing functions and image exchange. When used together, the ImagePoint Platform provides a complete end-to-end solution from the earliest point of presentment to full “Day Two” processing for inclearings, returns and a full, feature-rich permanent archive for storage and research.

Receipt Manager integrates with the existing teller transaction flow, storing the receipt data electronically and making it available to authorized users throughout the entire credit union. Bluepoint’s Enterprise Content Management platform integrates with ImagePoint and Receipt Manager to provide a flexible, member-centric file system to manage all scanned and imported documents electronically, and create valuable reporting tools to analyze and review member data.

“Bluepoint is celebrating its 10th year in business this year,” said CEO and Founder, Hal Tilbury. “For the past decade, we have established best practices that when implemented, can save credit unions hundreds of thousands of dollars, uncover hours of lost productivity and significantly help their front and back offices better serve their members. City & County’s executive team is making an investment in their future and we are very proud to be the partner selected. Our team will start with a comprehensive evaluation of the credit union’s current processes and then implement our solutions to drive efficiencies throughout the organization. We look forward to working with City & County on this endeavor.”

Institutions purchase various ImagePoint modules for item processing and remote deposit capture

Bluepoint Solutions, a Microsoft Gold Certified Partner and innovator in remote deposit capture (RDC), image-based item processing and enterprise content management software technology for financial institutions, announced a strong end to 2009, signing four new financial institutions to its growing roster of clients during the month of December. The financial institutions include: Kennebec Savings Bank, City and County Credit Union, South Carolina Federal Credit Union and Honda Federal Credit Union.

All four institutions selected at least one module from Bluepoint’s ImagePoint solution suite, an end-to-end image-based check clearing solution designed to help financial institutions of all sizes better manage item processing. The ImagePoint platform is composed of three integrated product families: ImagePoint Capture for remote capture of items; ImagePoint Hub for aggregation and forward presentment of items; and ImagePoint Foundation for central item processing functions and image exchange. ImagePoint products may be used separately or together providing a complete end-to-end solution from the earliest point of presentment, to full “Day Two” processing for inclearings, returns and a full, feature-rich permanent archive for storage and research.

“We celebrated many company milestones in 2009 including officially launching our end-to-end ImagePoint item processing solution suite,” said Hal Tilbury, CEO and founder of Bluepoint Solutions. “We are very pleased to see how many financial institutions have embraced our philosophy to provide a modern, sophisticated alternative to legacy systems.  In what is typically characterized as a slow, holiday month, we saw continued activity and interest in our products thus closing the year on a very strong note. We credit this success to our dedicated team of professionals that not only understand the challenges facing the financial industry, but know what solutions are needed to meet the individual needs and business goals of each institution.”

Based in Augusta, Maine, Kennebec Savings Bank ($717 million in assets) selected various modules of Bluepoint’s ImagePoint item processing solution suite including the branch, ATM and merchant capture modules, as well as ImagePoint Hub, which aggregates the captured images and data in a sophisticated, centralized, intuitive filing structure, regardless of the initial capture point, and presents the items to payment processing systems.

City and County Credit Union ($344 million in assets) is based in St. Paul, Minn. and operates four branches in the surrounding area. The credit union selected a full end-to-end item processing suite from Bluepoint including, ImagePoint’s teller capture and member/home capture modules, ImagePoint Hub and ImagePoint Foundation for sending, receiving, returning and archiving items. The credit union also purchased Bluepoint’s Receipt Manager with Transaction Manager to gather, store, index and report on all transaction information presented or captured at the teller window; as well as Bluepoint’s Enterprise Content Management platform and its Virtual Back Up Disaster Recovery solution.

Headquartered in Charleston, S.C., South Carolina Federal Credit Union ($1.46 billion in assets) operates 20 branches and serves more than 164,286 members. The credit union selected ImagePoint modules including teller capture, merchant/business member capture, home/member capture and ATM capture, as well as ImagePoint Hub. The credit union also selected Bluepoint’s Receipt Manager with Transaction Manager for advanced research.

Finally, Honda Federal Credit Union ($534 million in assets), located in Torrance, Calif., selected Bluepoint’s ImagePoint Remote, home/member capture solution, to better serve its dispersed member base. With a large global membership, offering home/member capture will prove to be an invaluable service for the credit union. A long-time user of Bluepoint’s branch capture solution, the credit union cited its success with this platform, as well as the ease of integration of the consumer capture product as key reasons for selecting Bluepoint.

Results shed light on future of consumer capture implementations

Vista, Calif. Feb. 18, 2010. Bluepoint Solutions, a Microsoft Gold Certified Partner and leading innovator in remote deposit capture (RDC), image-based item processing and enterprise content management software technology for financial institutions, today announced the results of its 2009 Remote Deposit Capture for Credit Union’s survey. Bluepoint surveyed a random sampling of credit unions with assets ranging from $100 million to $1 billion to evaluate which remote capture point(s) they were currently using and/or future plans for leveraging the technology. More than 200 credit unions participated in the survey.

According to responses, 52 percent of participants indicated their credit union currently has at least one type of remote capture solution implemented. Out of those respondents, 63 percent have instituted a branch capture platform, 20 percent rely on teller capture solutions, nine percent have an ATM capture solution, four percent offer merchant capture and another four percent offer home or member capture.

Remote Deposit Capture Deployment

CEO and Founder, Hal Tilbury, said, “Credit unions are only now beginning to seriously embrace remote deposit capture.  As credit union executives become more aware of the cost, time and resource savings this technology can produce, adoption rates will accelerate dramatically until remote deposit capture is as common as online banking or debit cards.”

Respondents indicated a high interest in home capture as a valuable service for their members. When asked about future plans for implementing home capture, 42 percent of respondents indicated they currently had initiatives in place and another 46 percent responded they were currently exploring the service.

Senior Analyst for Celent, Bob Meara, said, “Branch capture’s swift adoption was driven by a compelling and urgent need to address the rising cost of processing paper. That same sense of urgency does not surround home capture. Member demand will eventually lead to widespread adoption, however, as awareness of home capture grows.”
“I’m not surprised to see this trend,” continued Tilbury. “In our society, consumers are used to banking anytime, anywhere. The convenience of making deposits from home creates loyalty from existing members and will attract new members.”

Originally appeared in March 2010 issue of Bank News.

By: Dick Drew, Executive Vice President of Bluepoint Solutions

Consumer confidence in larger financial institutions remains low, providing opportunities for community banks to attract new, and increase loyalty with existing customers. Many consumers that have grown frustrated with larger banks are shopping for a new financial institution, and many, for the first time, are looking at community banks as a viable option. Consumers are seeking institutions that offer the type of one-on-one banking that community banks are renowned for, but also provide sophisticated technology tools.

Consumer or home capture is one of these tools that can attract new customers and creating a protection strategy for existing customers. Home capture eliminates trips to the branch or the ATM, giving customers the flexibility to make deposits any time, from any place. The only thing required by the customer is a working scanner and an Internet connection; there is no software to install, making this a very attractive offering to the end-user. This type of service is extremely valuable to those customers that are self-employed or run side businesses out of their homes, such as rental property owners or product distributors like Mary Kay. These “consumers” are valuable to an institution, but may be often overlooked as a merchant or small business. Home capture offers a solution that meets the needs of the bank and the customer. Additionally, those community banks that are serving a dispersed customer base, such as retirees or active military personnel, will be able to retain those customers and collect deposits, no matter how remote the location.

In addition to customer convenience, this creates an entirely new channel to receive deposits. This technology is gaining momentum among credit unions and is demonstrating significant results even at an early stage in the adoption cycle. However, among community banks this still remains a relatively untapped opportunity.
According to a report by Lydia Cole in the 2009 Technology Guide for Credit Unions, Digital Federal Credit Union launched a home capture solution in March 2008, and within one year had 15 percent of its membership signed up for the service. The credit union received approximately 9,000 deposits per month, totaling more than $13.5 million.
Another example from the credit union community is USAA. According to the article “Now Might be Time to Reexamine Consumer Remote Deposit Capture” in the Jan. 21, 2009, issue of Bank Systems & Technology, USAA has nearly doubled the rate of its deposit growth since deploying the technology in 2005.

Once implemented, consumer capture can be used to fulfill consumer demand, increase deposits, retain existing customers and attract new customers. Additionally, when implemented in a software, as-a-service format, community banks can quickly deploy consumer capture, with minimal upfront expenses. During a recent webinar, Celent Senior Analyst Bob Meara said that consumer capture might be worth another look. As banks struggle to grow deposits and gain consumer trust, consumer capture is becoming more and more attractive.

While many financial executives dismissed consumer capture in the past, it is proving to be a technology that should no longer be ignored or overlooked. Given the growing distrust among consumers for larger financial institutions, the demand for convenience and anytime banking, and the demonstrable results from the credit union community; the market conditions are favorable for community banks to be successful with a consumer capture tool. The only question that remains is will your bank seize the opportunity or watch from the sidelines?

Bank leverages Software as a Service model to provide customers convenient, secure home/office deposit capabilities

Bluepoint Solutions, a Microsoft Gold Certified Partner and leading innovator in remote deposit capture (RDC), image-based item processing and electronic document management software technology for financial institutions, today announced that Oswego, Ill.-based Allied First Bank selected ImagePoint Remote, a consumer deposit capture platform. The bank will market the solution as QwikDeposit Home to its customers.

Allied First Bank has approximately $160 million in assets and more than 9000 customers. The bank is leveraging Bluepoint’s unique Software as a Service (SaaS) model to offer its customers a sophisticated and convenient capture solution, without the initial upfront capital expenditures associated with traditional technology implementations. The consumer capture solution will be integrated with the bank’s existing Internet banking provider, enabling customers to upload check images with the click of a button within the existing online banking portal. Customers can now easily make deposits from home or office with the use of a computer, a secure Internet connection and a scanner.

Once captured, the images will be hosted in Bluepoint’s secure data processing center, where item perfection and correction will be performed. Using the SaaS model, the bank gains access to a secure central repository of the captured images, significantly reducing and simplifying the research process. An aggregate X9.37 file will then be submitted to Allied First Bank according to the bank’s preferred delivery schedule.

“Years ago, we began as a credit union for employees of one of the nation’s largest airlines,” Andy Hardin, Vice President of Operations & Marketing at Allied First said.  “Today, we’re a retail banking organization, but our customers are still living and working all over the globe.  ImagePoint Remote is the next step in our strategy to leverage innovation and technology to offer the highest levels of security, access and control to our customers and the growing numbers of consumers who are reevaluating their primary banking relationships.”

“We are looking forward to working with Allied to implement a customer-facing solution that will not only add value to the existing customer-base, but will give the bank a competitive advantage in the market to attract new customers,” said Hal Tilbury, president and CEO for Bluepoint Solutions. “As an early adopter of the consumer capture solution, Allied is showcasing its commitment to advanced technology and offering innovative products to better serve its customers. Our consumer capture solution is designed to help banks like Allied provide better service, but more importantly, grow deposit accounts. By taking advantage of Bluepoint’s pay-as-you-go model, as well as the greater processing power found in an off-site, Bluepoint-managed application, Allied is poised for success with a very nominal investment. The ROI is almost immediate in this type of scenario.”

Credit union maintains investment in teller capture, receipt manager and enterprise content management platforms; adds consumer capture and disaster recovery
VISTA, Calif.–Summit Credit Union today announced a five-year renewal contract with Bluepoint Solutions. The credit union will continue its use of Bluepoint’s teller capture, receipt manager and enterprise content management products. Also, the credit union added Bluepoint’s disaster recovery services. Bluepoint Solutions is a Microsoft Gold Certified Partner and leading innovator in remote deposit capture (RDC), image-based item processing and enterprise content management software technology for financial institutions.
Summit Credit Union is based in Greensboro, N.C. with seven branches, approximately $130 million in assets and more than 21,000 members. The credit union has been a Bluepoint customer since 2005 and saved more than $50,000 per year by eliminating a cumbersome research process and increasing workflow efficiencies via the automation. By capturing documents at the point of presentment, the Bluepoint solution immediately reduced keystrokes and human error and significantly reduced the amount of paper used in processing.
The CEO of Summit Credit Union, Sam Whitehurst, said, “The Bluepoint products have been instrumental in helping our credit union continue to grow and offer superior member service. Through the efficiencies we’ve gained, our staff is able to focus on meeting the diverse needs of our members by offering personalized products and services. Expanding our partnership with Bluepoint was an easy decision. We truly feel they’re invested in our success, and they are a solid business partner we can count on now and well on into the future.”
Summit Credit Union uses a sophisticated content management and remote deposit capture strategy leveraging the following Bluepoint products: ImagePoint Teller Capture, Receipt Manager, ImagePoint Consumer Capture, and its member-centric Enterprise Content Management platform. ImagePoint Teller captures checks real-time, at the point of presentment improving operational efficiencies, cost savings, fraud prevention and the overall member experience. Receipt Manager integrates with the existing teller transaction flow, storing the receipt data electronically and making it available to authorized users throughout the entire credit union. Bluepoint’s Enterprise Content Management platform integrates with ImagePoint Teller and Receipt Manager to provide a flexible, member-centric file system to manage all scanned and imported documents electronically, and create valuable reporting tools to analyze and review member data. The credit union has also recently implemented Bluepoint’s consumer capture solution, ImagePoint Remote, providing members with the convenience of depositing checks anytime, from any location.
“We’ve been very pleased with the results and the continued support we receive from the Bluepoint team of professionals,” said Whitehurst. “We are very happy to add the disaster recovery solution. This will allow us to comply with regulatory requirements for reporting and data storage and provide assurance that if a disaster occurs, our members will not be impacted by data loss or operations interruptions. ”
“We are pleased to extend and expand our relationship with Summit and look forward to working with them for years to come,” said founder and CEO of Bluepoint Solutions, Hal Tilbury. “We understand the challenges facing credit unions and the fierce competition in today’s market. As a result, we continue to invest in our technology to ensure our clients are using modern, sophisticated solutions to operate efficiently and effectively. Our renewal rates remain year over year above 98 percent.”
About Summit Credit Union
Summit Credit Union is a not-for-profit financial cooperative wholly owned, operated, and governed by its members. Our operational scope depends solely on the ideas, concerns, and desires of member owners, as the membership’s well being and the credit union’s well being are interdependent. Summit Credit Union’s guiding principles of “people helping people” and “for service, not for profit” is necessitated by our very structure, and is thereby not optional. Media Contact: Sam Whitehurst, direct: 336-662-6250 or swhitehurst@summitcu.org.
About Bluepoint Solutions
Vista, Calif.-based Bluepoint Solutions is a leading innovator in remote deposit capture (RDC), image-based item processing, enterprise content management and receipt management. Adhering to strict best practice standards, Bluepoint delivers proven technology solutions and consulting services designed to achieve the strategic goals of increased employee productivity, reduced operating costs, and improved customer service. Bluepoint’s family of products and services offer a complete, end-to-end, image-based item capture and payment processing solution. For more information, visit www.bluepointsolutions.com.