Teller Capture
Take Control of Your Checks with Teller Capture
Capture checks in real-time at the teller window with ImagePoint Teller – the first Check 21-enabled teller capture platform developed for financial institutions. Cut operational costs by eliminating transportation and physical check storage expenses. Automatically perform Image Quality Analysis (IQA) and replace physical check endorsement with virtual endorsement. Detect duplicates across all Bluepoint capture points, including branch, ATM, merchant, home and mobile. Perform real-time check fraud detection—immediately identifying fraudulent items as they are scanned—against proprietary and optional third party databases before the account holder leaves the teller window.
Improve efficiency by keeping tellers in balance throughout the day, eliminating end-of-day balancing work and the associated overtime costs. Correct errors on the spot before items leave the branch. Prevent the loss of data and ensure disaster recovery with the immediate storage and archival of check images. Respond to client inquiries on the spot with institution-wide access to deposit information plus extensive transaction research capabilities when combined with Receipt Manager®. Create a “heads-up,” client-facing environment with ImagePoint Teller, allowing your staff to focus on building relationships and enhancing service.
ImagePoint Teller integrates with all other capture points and is a vital part of Bluepoint’s complete, end-to-end, image-based item processing and aggregation solutions—ImagePoint
Foundation and ImagePoint Hub.
Select Features
Verify Checks and Prevent Fraud
- Captures the entire check—both front and back—right at the teller window
- Automatically verifies the courtesy and legal amounts, MICR line and presence of a signature
- Performs real-time duplicate detection across all Bluepoint capture points
- Presents items requiring verification back to the teller for immediate correction or rejection, while the client is still present
- Provides the option for real-time verification against fraud databases before the account holder leaves the branch
Improve Service Levels
- Speeds research with immediate, enterprise-wide access to check data, improving response times to client inquiries
- Allows records to be immediately retrieved from any location, further increasing convenience over the phone, at the teller window and with home banking
- Handles research requests from both clients and shared branching account holders from other institutions
- Provides unmatched transactional research and reporting capabilities when paired with Receipt Manager™
Automate Real-Time Processing and Balancing
- Provides continuous transaction balancing, eliminates end-of-day bottleneck and minimizes overtime
- Eliminates the need for trial balancing throughout the day
- Eliminates the physical transportation of checks
- Significantly reduces the handling and storage of paper checks
- Automates data entry, prevents errors and increases the accuracy of transaction information
- Reduces float time, speeds access to deposits
- Supports shared branching, eliminating returned items with virtual endorsement
- Provides an easy-to-learn, easy-to-use interface so tellers are up and running fast
- Works alongside any core processor or teller platform, allowing an easier conversion between core systems
- Captures checks at the teller window utilizing fast and economical scanning devices
- Automatically sorts and prepares OnUs items for direct posting into the core without being included in the outgoing cashletter
Ensure Business Continuity and Disaster Recovery
- Instantly captures and archives check images, providing immediate back-up and enterprise-wide access to data
- Protects against business interruption during network, teller platform or core system failures with local mode and store and forwardfunctionality
- Ensures business continuity with multiple scanners available for check capture
“Teller capture was the smart choice. In addition to correcting errors and reducing fraud, our tellers stay in balance throughout the day, enabling us to better control when cash letters are transmitted for processing. We have nearly eliminated overtime pay for tellers and are now able to meet various deadlines for cash letter transmission throughout the day,” said Randy Glassburn, CEO of Ball State Federal Credit Union.