New Whitepaper “The True Cost of Teller Capture” Examines Total Cost of Ownership
–Fraud reduction, shorter processing times can boost employee productivity, improve member service–
Henderson, Nev.- June 4, 2014 – Bluepoint Solutions today announced the availability of a new whitepaper, “The True Cost of Teller Capture.” The whitepaper presents six key features of teller capture solutions that can substantially reduce the total cost of ownership for credit unions, and that can lead to reduction in fraud, shorter processing times, and improvements in employee productivity and member service.
To download a free copy of Bluepoint’s whitepaper, click here.
When making a substantial investment in a new technology, such as adopting a teller capture solution, credit unions need to know that the cost of the solution is much more than license costs, training, and support fees. There are several other hidden costs that should be considered before making a product or vendor decision. By including these features in a teller capture RFP, credit unions will be able to better understand the financial investment they are making.
Specific features of teller capture solutions addressed in the whitepaper include:
- Transaction Validation
- Cross-Channel Duplicate Detection
- Scanner Support
- System Reliability
- Flexibility with Processing Partners
“By approaching the decision from the standpoint of evaluating the options based on the total cost of ownership, you will be better informed and equipped to evaluate different vendors,” said Andrew Tilbury, Bluepoint chief marketing officer. “Dig into specific system functionality and determine which solution offers the best match for your credit union’s immediate and future needs. You will reap the rewards of lower upfront costs, lower transaction costs, better employee productivity and member service, and a lower total cost of ownership during the lifetime of the solution.”