Going Paperless Releases Resources To Fuel Member Service

Bluepoint Solutions FASTdocs suite is rooted in credit union and content management best practices, and removes the busywork from serving members. FASTdocs is the only product on the market that delivers the precise functionality credit union employees need to perform their jobs better and faster. Browser-based for ease of maintenance and use, the suite includes modules for automated imports of electronic, paper, and transaction documents from the teller line. All content is available for real-time retrieval by employees enterprise-wide and directly to members, with easily configured permissions.

Credit union employees handle paper and electronic records every day and in every member interaction. So the way you manage all this content directly affects every employee and process you use—either draining your resources or freeing them for higher-level strategic goals. Each dollar spent on responding to members is worth many dollars spent on routine tasks. Streamline operations and differentiate your credit union by delivering faster member services with a truly comprehensive enterprise content management (ECM) solution.

And with the addition of Workflow, credit unions can leverage even more value from their content by fully automating myriad business processes across the organization, from new hire onboarding to vehicle repossessions to corporate credit cards.

Read on to learn about the five components of the FASTdocs suite: