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Customer-Facing Solutions


 

 

 

 

 

 

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Customer-Facing Solutions


 

 

 

 

 

 

Self-Service is the Future, Right Now

Bluepoint Solutions’ array of customer-facing check capture, payment, and paperless solutions are designed specifically to cater to your customers’ needs. They let you give your customers unparalleled convenience: depositing checks on-the-go, making loan payments online or from their mobile devices, accessing their documents and statements directly, and signing documents and loan paperwork away from the branch. These solutions help your bank become the only financial partner your consumer and business customers need.

Both merchants and tech-hungry Millennials tend to select the financial institution that offers the best self-service mobile and digital services. They want convenience, a smooth user experience, and security. Excellent self-service tools attract new customers now, and drive loyalty and member retention in the future.

Read on to learn about these three business and consumer focused products:


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PayAnyware for Banks


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PayAnyware for Banks


Enhance Customer Relations and Accelerate Loan Payments

Indirect lending is one of the key ways banks build consumer loan portfolios, but receiving payments from customers with no primary relationship usually involves large volumes of paper check payments. PayAnyware, unlike online bill-pay and account-to-account transfer services, gives these less-engaged customers the speed and convenience of real-time ACH payments directly to your bank. Using any leading operating system, device or browser they already have, customers can schedule recurring payments or time single payments as needed—even make last-minute payments on time. Capture loan payments—and your customers’ loyalty—with PayAnyware.

  • Offers automated e-notices by email, text, or from within home banking
  • Provides an easy-to-use Payment Portal that is more convenient than a customer’s existing billpay or account-to-account transfer options
  • Brings real-time payment access to customers, allowing them the utmost flexibility in making payments
  • Accepts imports from your core system, automatically matching payments due with payments received, and then posting payments back to the core
  • Cuts payment processing costs by replacing manual check handling
  • Supports desktop and mobile platforms (iOS, Android, Windows, MacOS) and all leading browsers (MSIE, Chrome, Safari, Firefox)
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OpenAnyware for Banks


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OpenAnyware for Banks


Speed Digital Account Opening and Reduce Abandonment Rates

Digital account opening—especially from mobile devices—is the future for banks that want to attract and retain tech-forward account holders. But industrywide abandonment rates of 80% reveal a deep dissatisfaction with existing mobile account opening platforms. OpenAnyware takes a different approach, using existing information sources and requiring less data input, to reduce the time from start to finish to a scant four minutes or less. Abandoned attempts are cut in half, and since their new accounts can be funded immediately as part of the same seamless process, your customers are instantly engaged. Digital account opening attempts are surging year over year—capture this opportunity by removing the obstacles to mobile account opening with OpenAnyware.

  • Account opening from any leading mobile device, as well as online, in-branch and in-field applications
  • Imports data directly from government-issued identification, mobile phone carriers, and mobile device GPS data
  • Facilitates funding with credit card imaging, so there is no lag time while customers wait for confirmations or transfers
  • Proven solution in use by financial institutions nationwide, powered by Gro Solutions, Inc.

Watch this quick video to learn more about how OpenAnyware will help your bank multiply new account growth.

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QwikDeposit ToGo for Banks


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QwikDeposit ToGo for Banks


Attract And Retain Customers With Mobile-Forward Service

A strong mobile strategy, including mobile remote deposit, has changed from an add-on feature to being a competitive necessity. QwikDeposit ToGo from Bluepoint Solutions is a proven mobile deposit solution that can be integrated with most mobile banking platforms, and can be implemented either in-house or in a hosted version. In addition, banks can protect their bottom line by defending against fraud, because the system allows incorporation of customized deposit and item amount limits, and other business policies. This allows the system to determine customer eligibility and flag deposits for central review before they are accepted. Make mobile deposit part of your engagement strategy to attract Millennials and other tech-savvy customers who may never visit a branch, and capture efficiency savings at the same time.

  • Secures transactions with user authentication and audit capabilities
  • Catches potential fraud when duplicate deposits are offered
  • Safeguards banks with customizable deposit limits and tier groups
  • Gives customers an attractively convenient way to make deposits on the go
  • Deploys as a standalone or integrated solution, either in-house or hosted

Learn more about our full suite of integrated item capture solutions here.


Related Industry Research 

Report: Disruption in Financial Services: Threats and Opportunities

> Read More

White Paper: The Future of Mobile Banking

> Read More

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QwikDeposit Pro for Banks


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QwikDeposit Pro for Banks


Enable Business Services With Desktop Remote Deposit

Your business customers still receive many check payments from their customers, which means disruptive trips to the branch and delayed availability of funds. QwikDeposit Pro from Bluepoint Solutions is a mid- to large-volume check image capture solution that places multi-check scanners right at the business location. Businesses appreciate that the system is browser-based, supports multiple accounts for deposit, and automatically walks them through any necessary corrections before transmitting items for clearing. Deposits are quick and accurate, and the system is easy to manage and customize, requiring very little costly maintenance. Help your business customers focus on running their business, not on making deposit runs.

  • Deploys easily, and is simple to learn, navigate and maintain
  • Uses intuitive administrative dashboard controls
  • Conducts automatic CAR/LAR and OCR MICR line repair to reduce manual repairs
  • Allows sophisticated business rules to set deposit amounts and transaction volume
  • Flags individual deposits for financial institution review before acceptance
  • Provides reports in third party formats such as PDF and CSV