Solutions in Action: 
Our Customers’ Success Stories Inform and Inspire

We work toward our credit union and bank partners’ success every day. In these case studies, financial institutions tell how they leverage Bluepoint Solutions technologies to enhance their productivity, cut their costs, surpass their service goals, and much, much more. But the stories don’t just give the final results—they offer insights into how they got there, why they decided what they did, and even what surprised them along the way. The path and the results are still unfolding, and Bluepoint Solutions is committed to being there at every turn.

Our Case Study Categories:

Scroll down to select case studies in each category, and click through to read the full story. 


Integrate Your Check Capture Points to Save Money and Prevent Fraud

Credit unions and banks are looking to integrated, image-based check capture solutions as a way to reduce losses from deposit returns, provide better service, and speed up item processing. The case studies listed below are from financial institutions that have deployed Bluepoint’s capture solutions and achieved significant cost savings and ROI while raising productivity. Learn how to take advantage of our complete set of integrated capture points for transaction validation and cross-channel duplicate detection. (Note: Scroll down on this page review case studies for our mobile and merchant remote deposit capture solutions.)

Prime Financial CU uses mobile to gain momentum
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Mid Missouri CU uses mobile to compete with much larger institutions
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CU of Texas redirects employee time to member-facing activities
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Grow Financial increases interest income and cuts courier costs
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Orion FCU eliminates end-of-day balancing and reduces teller overtime
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CU 1 of AK grows deposits with high-tech, high-touch strategy
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Dover FCU improves employee productivity and cuts overtime costs
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Streamline Operations With In-House Item Processing

Credit unions and banks face a dilemma between allocating resources to attractive consumer-facing services, or funding the internal technology infrastructure needed to support them. Below are case studies of our credit union partners that now conduct entirely image-based processing, and have achieved significant long-term cost savings internal operations improvements. Use their stories to reap long-term cost savings and significant ROI. 

Coconino Federal Credit Union achieves long-term savings and increases employee productivity
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Tower FCU automates their entire check processing lifecycle and eliminates courier costs
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JSC FCU transitions to item processing directly with the Federal Reserve Bank
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Financial Partners CU cuts costs and improves internal processes
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University of Hawaii FCU streamlines operations and reduces costs
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Innovate Your Self-Service Channels for Increased Convenience

Millennials and merchants both want financial services delivered to them anywhere, anytime—at a branch or ATM, online, or from a tablet or smartphone. Below are case studies of our financial instituution partners that have achieved high levels of mobile activity and member engagement by deploying our range of self-service solutions. Use their experience to take advantage of our innovative solutions that provide the ultimate in business and consumer convenience.

USAlliance Financial Finds the Key to Omni-Channel Account Opening Success
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Clark County Credit Union improves service and returns for its members
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Altra Credit Union decreases its average member age and expands mobile usage
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UMe Federal Credit Union boosts mobile activity and increases real estate loan growth
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One Nevada CU increases mobile engagement and improves member service
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Hope CU reaches underserved communities and boosts member engagement
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Save Time and Expenses by Digitizing Paper in Your Operations

Searching for information and tracking down documents is more efficient when paper documents are digitized and made accessible anywhere in your institution. Bluepoint Solutions has been providing effective document and content management solutions to credit unions for fifteen years. Below are case studies of our credit union partners that have captured surplus employee time, increased cross-selling opportunities, lowered cost, and become more member-responsive. Take advantage of our integrated approach.

Cabrillo Credit Union cuts costs and redirects resources to member services
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Blue Eagle CU boosted sales and service opportunities by phasing out paper processes
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Rocky Mountain CU replaces disparate systems and improves operational efficiency
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Ball State FCU improves member service and staff productivity
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Summit CU gains operational efficiency and improves member service
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