When: Wednesday, May 18th at 11:00am Pacific Time/ 2:00pm Eastern Time

Session Details: Knowing how to leverage your ImagePoint Hub Admin Item Research can help you in a variety of situations. Whether you are balancing, reconciling, or have a member on the line with questions regarding a rejected remote deposit item or adjusted amount, this research tool can efficiently help you narrow your search, locate items, find rejects, and have instant information related to each of them. Staff members will be able to efficiently and comprehensively respond to member inquiries learning these efficient item research techniques.

Session Length: 20 minutes

Primary Audience: Anyone who uses ImagePoint Hub, and specifically those who use it with remote capture points such as mobile, ATM, home, and merchant capture. This is a live repeat of this popular session.

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